Enhancing virtual concert experience for audience with autism
Client
Music for Autism
Duration
9.2022 - 1.2023
Advisor
Sue Booker(Music for Autism)
Marshall Sitten
Role
Desk & User Research, User Flow, Website Branding, Service Design, Product Design
Team
Becky Hwang, Fan Fang, Sunwoo Park, Yuri Kim
Keywords
Design with limitation
Design for inclusive experience
My Contribution
Led weekly meetings with the client and stakeholders to discuss progress and address any challenges
Conducted desk research, user surveys, and 5 user interviews to gather insights and feedback
Synthesized research findings into viable design ideas
Rebranded the website design
Crafted hi-fi prototype to illustrate the proposed design solution
Summary
Worked with National Program Manager to improve the Music for Autism customer experience.
Designed a streamlined concert sign-up flow and rebranded the client’s website.
Adopted responsive web design to fit various screen sizes.
Conducted user research, including interviews and usability tests, to identify existing pain points and opportunities with their UX.
Delivered a high-fidelity prototype for their new app, Percussion Time, that enhances the experience of virtual concerts with live percussion activity.
Service Background
InteractiveFreeAutism-friendlyMusic for Autism (M4A) is enhancing the quality of life and raising public awareness through free, autism-friendly, interactive concerts developed specifically for individuals with autism and their families.
Since COVID, all concerts have been moved online. M4A now hosts virtual concerts twice a month through YouTube live.
Core Value
